Call Center Solutions

Ocean Soft Switch Platform is a telecom level switching platform. It has all Call Center functions and it speaks SIP and also it can communicate with PSTN networks with TDM hardwares.

Features:

• - Based on Freeswitch and Linux, stable and reliable
• - Based on multi-threaded core, can scale from small office use to real telecom use
• - Rich codec support, G711, G722, G729, G723, Speex, gsm, iLBC, SILK, iSAC and more...
• - Flexiable deployment, all functions including recording can be on one server
• - Hi availability

Ocean offers HTTP Rest API, websocket API and Linux/Windows SDK, damn easy to integrate into other systems such as CRM and OA. And, it does support Nexus CTI middleware.

Contact us for more information